Warranty & Return Policy

Refund Policy

If you are not 100% satisfied with your purchase, you can return the product and get a refund or exchange the product for another one as described in this Warranty and Return Policy.

Any product you return must be in the same condition you received it and in the original packaging.

Return Policy

You have 14 days from the date you receive the product to receive a refund. To be eligible for a full refund, your Product must be unused and in the same condition that you received it. There is a 25% restocking fee if there is is any sign of use.

Limited Product Warranty

Walli Wearables Inc. warrants to the original purchaser that your Walli or Walli Travel shall be free from defects in materials and workmanship under normal use for a period of one (1) year from the date of purchase, except that if you reside in the European Economic Area (EEA) and you purchased your Product in the EEA, the warranty period is two (2) years from the date of purchase.
Walli Wearables Inc. does not warrant that the operation of the Product will be uninterrupted or error-free. We are not responsible for damage arising from failure to follow instructions relating to the Product’s use.
This Limited Warranty does not cover software embedded in the Product and the services provided by Walli Wearables Inc. to owners of the Product.

1) What parts of a Product gets coverage and what parts do not get covers?

We have 6 months warranty on the technology and 1 year warranty on the leather/stitches. We will either replace/fix the defective unit if it falls under warranty terms. The defect must be due to manufacturing and not any user related issues.

2) How long is the warranty period?

Our Products come with a 1 Year warranty starting from the ship date, except that if you reside in the European Economic Area (EEA) and you purchased your Product in the EEA, the warranty period is two (2) years from the date of purchase. The electronics inside the wallet will have 6 months warranty.

3) Remedies

If a hardware defect arises and a valid claim is received by Walli Wearables Inc. within the Warranty Period, Walli Wearables Inc. will, at its option and to the extent permitted by law, either (1) repair the Product at no charge, using new or refurbished replacement parts or (2) replace the Product with a new or refurbished Product. In the event of a defect, to the extent permitted by law, these are your sole and exclusive remedies. Shipping and handling charges may apply except where prohibited by applicable law. This Limited Warranty is valid only in the jurisdictions where the Products are sold by Walli Wearables Inc. itself or through its authorized reseller or agent, and is valid to the extent permitted by the applicable laws of such jurisdictions. Any replacement hardware Product will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer, or for any additional period of time that may be applicable in your jurisdiction.

4) How to obtain warranty service?

To obtain warranty service, you must deliver the Product, in either its original packaging or packaging providing an equal degree of protection, to the address specified by Walli Wearables Inc. In accordance with applicable law, Walli Wearables Inc. may require that you furnish proof of purchase details and/or comply with registration requirements before receiving warranty service. It is your responsibility to backup any data, software, or other materials you may have stored or preserved on the Product. It is likely that such data, software, or other materials will be lost or reformatted during service, and Walli Wearables Inc. will not be responsible for any such damage or loss. For specific instructions on how to obtain warranty service on your Product, contact as via email support@mywalli.com

Have a question?
You can contact us using our website contact form or email support@mywalli.zendesk.com.

TERMS OF SERVICE

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OVERVIEW

This website is operated by Walli Wearables. Throughout the site, the terms “we”, “us” and “our” refer to Walli Wearables. Walli Wearables offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e-mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Walli Wearables, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Walli Wearables and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Dallas, TX 75252

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: support@mywalli.zendesk.com

17330 Preston Road,
STE # 200 D,
Dallas, Texas 75252
UNTIED STATES

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PRIVACY POLICY

How we collect and use your information

In this Privacy Policy, the term "Personal Information" means any information relating to an identified or identifiable natural person; an identifiable person is one who can be identified, directly or indirectly, in particular by reference to a name, an identification number, or, in certain circumstances, location information, an IP address or the unique identifier allocated to each Walli Smart Products device. Specifically, we collect, process and use the following information from you, which may include Personal Information:

Placing an Order

Contact Information

When you place an order on our website, you’ll need to provide an email address, a first and last name, and a shipping and billing address and any other information you voluntarily give to us.

Payment Information

In order to complete your order on our website, you’ll need to provide payment information, such as your credit card, Apple Pay or Google Pay. This information is needed in order to process your order and is not stored on our servers but servers of our 3rd party providers.

Registration for the use of our Services

You can register for the use of our Services by manually creating a Walli Smart Products account or by using an existing social network account, such as Facebook or Google, to create one.

When creating a Walli Smart Products account, you’ll need to provide a display name, a valid email address and a password. You can choose whether or not your display name includes your first and/or last name.

When using an existing social network account, we obtain your profile information and your email address from this account. The information we get from social networks often depends on your settings or their privacy policies, so be sure to check what those are.

We do not identify you personally to other users or make your account information available to any third parties in any way that could identify you without your prior consent.

Information from your use of our Services

Walli Smart Products ID and name

When you activate Walli Smart Products using the Walli Smart Products app, that Walli Smart Products’ unique identifier (or Walli Smart Products ID) will be associated with your account. If you choose to name your Walli Smart Products, this information will also be associated with your account.

Location Information

Walli Smart Products is designed to tell you where your items are. In order to do that, it’s necessary to collect data about your location. We use the term “Location Information” to refer to the combined location data of your phone or device, and your Walli Smart Products.

While the app is running on your device, it periodically transmits your Location Information (even while running in the background). This allows us to show you, on your map, the last place your Walli Smart Products was seen by your device. It is one of the primary ways Walli Smart Products helps you find your lost items.

We may also collect and update location information for your Walli Smart Products "anonymously" (i.e., we will not disclose your identity to the other user and not disclose the other user's identity to you) from other Walli Smart Products users who are running the app within Bluetooth range of your device. We do this to provide you with the most recent and accurate location of your Walli Smart Products, even if they are out of your devices’ Bluetooth range. The Location Information associated with your Walli Smart Products is never made available to these users.

If you use a computer, phone, or other device in relation to the Services, we use the IP address of that computer or device to determine an approximate location. We do this so that we can provide you with a better, more-personal experience.

We may also use your Location Information to promote the Services or provide you with personalized offers. However, your Location Information is never shared with other users unless you choose to share it through our Services.

Usage Information

These days, whenever you use a website, mobile application, or other internet service, there’s certain information that almost always gets created and recorded automatically. The same is true when you use our Services. We track how, and how often you use our Services. We also collect certain information that your mobile device sends when you use them for Services. This includes information such as your device’s model, operating system type and version, and the dates and times of your requests. We use this information to provide you with optimal Services and customer support, and to collect anonymous statistics that helps us understand our user base.

Information collected through Walli Smart Products’ Support Services

We provide support services via live chat on our website, email request submissions, recorded inbound and outbound telephone calls and direct email. We collect Personal Information you may have to provide to our customer care team in the process. This includes, but is not limited to: your name, email address, phone number, and mailing address. In the absence of such data, we cannot provide you with Support Services. We may use and process your Personal Information, including Location information, to handle your support request and provide you with the best support possible, including quality assurance control.

As described in greater detail below, we may share this information (including Personal Information) with our affiliates and with third party partners (as defined below) and use it in ways consistent with this Privacy Policy.

Purposes of Data Processing

We use information collected through our Service for purposes described in this Privacy Policy or disclosed to you in connection with our Service. For example, we may use your information to:

Operate and Improve our Service:

Fulfill your online orders and enable registration for the use of our Service;
Understand you and your preferences to enhance and customize your experience and enjoyment using our Service;
Respond to your comments and questions and provide support service;
Send you Service-related information, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages;
Any other processing necessary for the performance of a contract with you.

Ensure physical, network and information security and integrity:

This is necessary for our legitimate interest of ensuring that our IT systems and networks are secure and uncompromised, including, for example, backup and archiving, preventing malware, viruses, bugs or other harmful code, preventing unauthorized access to our systems, and any form of attack on, or damage to, our IT systems and networks.

Deliver marketing and promotional information:

Communicate with you about our offers, promotions, rewards, upcoming events, and other news about our Services and products only upon your explicit consent.

For statistical and research purposes:

We will anonymize your data and use them for our legitimate interests of processing Personal Information for research purposes, including market research, better understanding of our respective customers, and tailoring our respective products and Services to their needs;
Sharing aggregated data with business partners.

For purposes of tracking your Location Information:

We will always store your last known location to operate our Services;
We will store your historical Location Information and use it for improving and personalizing our Services only upon your explicit consent.

For compliance and legal purposes:

Indicating possible criminal acts or threats to public security to a competent authority. This is necessary for our legitimate interest of promoting the success of our business, preventing crime, for compliance with a legal obligation to which we are subject;
In connection with any legal or potential legal dispute or proceedings. This is necessary for our legitimate interest of promoting and ensuring the success of our business, resolving disputes and making such disclosures as are required by law or which we consider, acting reasonably, are required by law.

For business or share sale purposes:

In connection with disclosure requests and in the case of a business or share sale or sale or purchase of a business and/or assets, whether actual or potential. This is necessary for our legitimate interests of selling and/or ensuring and promoting the success of our business.

How we may share your Personal Information with third parties

We may share your data (including Personal Information) with our affiliates or Data Processing Partners, which are:

IT Services and Infrastructure Providers

Order Fulfillment Services

Shipmonk

Analytics Providers

Third Party Advertising Providers

This list may change from time to time. We may share information that can be used to personally identify your device (e.g., persistent identifiers such as IDFA, IDFV, advertising ID and IP address) for the purposes of delivering our Services, displaying advertisements, conducting analysis and research and for measuring our Data Processing Partners’ advertising campaign performance.

The privacy policies of Data Processing Partners may include additional terms and disclosures regarding their data collection and use practices and tracking technologies, and we encourage you to check those privacy policies to learn more about their data collection and use practices, use of cookies and other similar tracking technologies.

We cannot guarantee that the Data Processing Partners will adhere to the contractual obligations or acceptable business practices. We strive to protect the information provided to our Data Processing Partners. We have no direct control over their use of the collected information. Therefore, you acknowledge that we are not liable for any third-party privacy breach and that our liability for Data Processing Partners is limited to the amount we are able to receive as indemnification from Data Processing Partners.

We may also release your information as permitted by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law; investigate fraud, respond to a government request, enforce or apply our rights; or protect the rights, property, or safety of us or our users, or others. This includes exchanging information with other companies and organizations for fraud protection.

Cookies and similar technologies

We and our analytics service providers use technologies such as cookies, scripts, advertising IDs and tags to identify a user's device and to remember things about your visit. For details, please consult our Cookie Policy.

Your rights in relation to your data

You have the following rights in relation to your personal information, which you can exercise by writing to the following address support@mywalli.com:

To request access to your personal information and information related to our use and processing of your personal information;
To request the correction or deletion of your personal information;
To request that we restrict our use of your personal information if technically viable;
To receive personal information which you have provided to us in a structured, commonly used and machine-readable format (e.g., an Excel spreadsheet) and the right to have that personal information transferred to another data controller (including a third-party data controller);
To object to the processing of your personal information for certain purposes (for further information, see the section below entitled “Your right to object to the processing of your personal information for certain purposes”);
To withdraw your consent to our use of your personal information at any time where we rely on your consent to use or process that personal information. If you withdraw your consent, this will not affect the lawfulness of our use and processing of your personal information on the basis of your consent before the point in time when you withdraw your consent.

Your right to object to the processing of your data for certain purposes

You have the following rights in relation to your personal information, which you may exercise in the same way as you may exercise the rights in the preceding section (Your rights in relation to your personal information):

To object to us using or processing your personal information where we use or process it in order to carry out a task in the public interest, where we do so in the exercise of official authority or for our legitimate interests, including “profiling” (i.e., predicting your behavior based on your personal information) based on any of these purposes;
To object to us processing your personal information for direct marketing purposes (including any automated evaluation we make about you or any of your characteristics as a person, to the extent that it is related to such direct marketing).

You may also exercise your right to object to us using or processing your personal information for direct marketing purposes by:

Clicking the unsubscribe link contained at the bottom of any marketing email we send to you and following the instructions, which appear in your browser following your clicking on that link; or
Sending an email to support@mywalli.com asking that we stop sending you marketing communications.

Whenever you object to direct marketing from us by a different communication method to that of the marketing communications you have received from us, you must provide us with your name and sufficient information to enable us to identify you in relation to the communications you have received.

Security safeguards

We take appropriate technical and organizational measures to secure your personal information and to protect it against unauthorized or unlawful use or processing as well as against the accidental loss or destruction of, or damage to, your personal information, including:

Only sharing and providing access to your personal information to the minimum extent necessary and subject to confidentiality restrictions;
Training our employees about the importance of confidentiality and maintaining the privacy and security of your information;
Committing to taking appropriate disciplinary measures to enforce our employees' privacy responsibilities;
Updating and testing our security technology on an ongoing basis;
Using secure server providers to store your personal information;
Requiring proof of identity from any individual who requests access to personal information.

Although we make good faith efforts to store the information collected on the Service in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems. Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party "hackers" from illegally obtaining access to this information. We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

Data retention

We retain your information:

For as long as you have not deleted your account;
For any legal obligation to continue to process your information, such as any record-keeping and tax obligations imposed by applicable law or whether we have any legal basis to continue to process your personal information, such as your consent;
To retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

As indicated above we will store your information for no longer than necessary. When information is no longer needed, we shall delete it using reasonable measures to protect the information from unauthorized access or use.

For more information on where and how long your personal data is stored, and for more information on your rights of erasure and portability, please contact us at support@mywalli.com.

Our policy regarding children

We do not knowingly collect or solicit personal information from or direct or target interest-based advertising to anyone under the age of fourteen (14) or knowingly allow such persons to use our Services. If you are under 14, please do not send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 14 may provide any Personal Information. In the event that we learn that we have collected personal information from a child under age 14, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 14, please contact us at support@mywalli.com.

Changes to this Privacy Policy

We will occasionally update this Privacy Policy as necessary to protect our users, furnish current information, and respond to legal and technical changes. If we make any material changes, we will notify you by email (sent to the email address specified in your account) or by means of a notice on our Website prior to the change becoming effective. We encourage you to periodically review our Website for the latest information on our privacy practices.

If you have any questions or concerns about our data privacy practices, or if you have any requests for resolving issues with your personal information, please contact us at support@mywalli.com. Customer support is available in English language.